CIT Regional Manager – Fidelity ADT

 Minimum Requirements: 

• Grade B PSIRA registered and accredited
• Knowledge of Fleet management and CIT document control essential
• Formal management training with at least 5 years’ experience in CIT and cash processing industry
• Previous CIT and cash processing planning/scheduling experience would be an advantage
• Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential
• Experience in sales and marketing
• Experience of similar systems including vehicle tracking systems
• Ability to work without supervision, under pressure and meet strict deadlines
• Must have own transport

Key Performance Areas: (not totally inclusive): 

• Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met.
• Doing budget planning for all branches in the regions and ensuring that set targets are met.
• Compiling monthly branch performance reports and ensuring submission thereof timeously.
• Conducting quarterly evaluations on senior management at branch level.
• Managing the ISO 9001/9002 quality management system.
• Managing monthly operational statements.
• Managing daily operations in respect of cash deliveries and client pickups.
• Branch audits/visits at all branches to ensure compliance to company policies and procedures.
• Managing the ‘cash risk’ at branch and on the road.
• Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.).
• Drafting policies and procedures.
• Efficient client services rendered per business area.
• Managing growth and retention of clients in the cash in transit industry.
• Ensuring CIT roll out is done and completed before service commences.

Firearm Control

• Monthly/ weekly Firearm return/ Inspection.
• Scanning of firearm.
• Firearm refreshers and competency training.

Client service/ liaison

• Monthly meetings with clients.
• Union meetings.

Vehicle control

• Fleet management.
• Vehicle reports/ check sheets.
• Weekly fuel schedules.
• Accident reports.

Equipment control/ maintenance

• Check sheets/ daily postings.
• Site visits.
• Equipment checks/ asset verifications.

Investigations

• Theft of Cash.
• IOD’s.
• Depot robberies.
• Claim file.
• Accident report.
• Theft report.
• O.D report.
• Investigate/ improve security.
• Compile submits to insurers.

Administration

• Debtors/ creditors.
• Billing dues.
• Stationary/ CIT consumables.
• Obtaining order numbers (Repairs, etc).
• Miscellaneous queries.
• HR and IR.
• Maintain close relationship with client.
• Sending cash requests to branches.
• Ensuring branches has enough cash for ATM loads.
• Ensure branches comply with set opening times.
• Ensure guards are posted at various sites on time.
• Maintaining close relationships with all the banks.
• Ensuring variance reports are sent and resolved.
• Ensuring recons are sent.
• Monthly float checks.
• Following up on incident reports.
• Dealing with Cash Pro queries.

Other personality attributes: 

• Ability to maintain confidentiality and handle office matters with utmost professionalism.
• Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
• Report writing skills.
• Organising skills.
• Initiative skills.
• Time management skills.

Core Competencies: 

• Interpersonal skills.
• Good admin skills.
• Able to work under pressure.
• Customer focused.
• Team player.