Site Agent – Fidelity ADT

Experience, Requirements and Qualifications:

• Valid Grade 12 Certificate
• Advanced computer literacy and proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word etc.)
• Minimum of 2 years’ Site Agent experience.
• Medically fit.
• No Criminal Record.
• Valid driver’s license with own reliable transport.
• Residing in Secunda or surrounds or willing to relocate at own cost.

Personal Attributes:

• Demonstrates commitment to maintaining confidentiality and handling office matters with the utmost professionalism.
• Proven ability to consistently meet strict deadlines.
• Exhibit accuracy and meticulous attention to detail.
• Utilize highly methodical working methods.
• Exhibit a strong focus on attention to detail.
• Ability to engage professionally with stakeholders at all levels.
• Work effectively without direct supervision and perform well under pressure.
• Demonstrate strong verbal and written communication skills.
• Exemplify honesty and integrity in all professional interactions.
• Display punctuality and timeliness in meeting commitments.
• Build and maintain strong client relations.
• Earn trust through reliability and dependability.
• Effective time management skills.
• Take ownership and demonstrate accountability for assigned responsibilities.

Job Description: (Not totally inclusive)

• Identify and recruit new employees based on the Deployment plan and vacancies.
• Coordinate with relevant Managers to confirm recruitment requirements.
• Recruit officers with necessary competencies and qualifications.
• Maintain a database of CVs that meet minimum requirements.
• Conduct quality checks on CVs and present shortlisted candidates to Managers.
• Schedule interviews and perform pre-interview checks such as IMI and Crim Check.
• Screen potential candidates through the Sasol process.
• Arrange necessary inductions, medical exams, and training for successful candidates.
• Prepare employee files and submit required documentation for compliance.
• Facilitate the signing of contracts and explain leave policies and absenteeism.
• Communicate employee information and employment dates to the Client.
• Maintain compliance files, update file indexes, and archive terminated employee files.
• Ensure the validity and updating of Relievers’ competencies.
• Report deviations from booked training and provide monthly reports to the Client.
• Address training requirements and book renewals in a timely manner.
• Obtain quotes, approvals, and required documentation for training sessions.
• Update attendance registers, submit training results and certificates for compliance.
• Assist with site removals, terminations, resignations, and uniform returns.
• Please note that additional roles and responsibilities may be assigned as necessary.